Terms & Conditions

anti-seo.com is a multi-trade services marketplace that connects customers ("Customers") with independent licensed service providers ("Providers") in Texas. The Platform currently operates in the Dallas–Fort Worth, Austin, Houston, and San Antonio metropolitan areas, with additional metros opening as Provider coverage allows. Supported trades include plumbing, HVAC, electrical, mechanical (commercial HVAC/refrigeration), pest control, locksmith, landscaping, roofing, appliance repair, painting, handyman, pool service, tree service, and fence work.

Joyous Brands LLC is not a home services company. We do not employ Providers. Providers are independent contractors who set their own prices, schedules, and service areas. We do not supervise, direct, or control the means by which Providers perform their work. Joyous Brands is not a party to the service contract between a Customer and a Provider.

Providers listed on anti-seo.com are independent businesses. They hold their own licenses, carry their own insurance, and are responsible for the quality and safety of their work. Joyous Brands verifies license numbers and insurance carriers at onboarding but does not continuously monitor Provider conduct, workmanship, or compliance with applicable law.

Providers may offer multiple trades. Ratings and reliability statistics are tracked separately per trade, because skill is trade-specific — a master plumber moonlighting as a handyman does not inherit one rating across both. The rating you see on a Provider's card reflects performance in the specific trade you searched for.

You must be at least 18 years old and capable of entering a legally binding contract to use the Platform. By creating an account, you represent that you meet these requirements.

You agree to provide accurate, current, and complete information when creating your account and to update that information as needed. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any conduct that we determine, in our sole discretion, to be harmful to other users or to the Platform. You may delete your account at any time by contacting us.

When you book a residential service, you provide a payment method and authorize an initial hold of the estimated job value plus a $300 buffer to cover on-site materials. This is an authorization hold — not a charge. The hold reserves funds on your card but does not transfer them to Joyous Brands or the Provider until you approve the final invoice.

When the Provider completes the work, they submit a final invoice through the Platform that itemizes services, parts, and materials. You review the invoice on your device, optionally add a tip, and approve. We capture only the approved amount — never more than the original authorization hold. If you do not approve and the hold expires, no payment is captured.

You may add a tip when you approve the invoice. Tips are calculated post-tax and are paid 100% to the Provider. Booking fees and payment surcharges never apply to tips.

For commercial jobs, you may elect Net 15, Net 30, or Net 45 payment terms at booking instead of an authorization hold. After the Provider completes the work and you approve the invoice, Stripe issues a payable invoice with the agreed due date. Provider payout is wired through Stripe's pay-on-collection model — funds move only after you pay. ACH and card payment options are available; ACH is preferred for larger commercial invoices.

Providers may add parts and materials to the on-site invoice at their actual cost. Texas sales tax is calculated automatically based on the property type you designate at booking: (a) Residential — labor is not taxable, materials are taxable at the applicable state-and-local rate (8.25% in most Texas jurisdictions); (b) Commercial — the full pretax invoice is taxable; (c) Tax-exempt — 0% (you must provide a valid Texas exemption certificate to qualify).

There is no customer booking fee — booking is free; Joyous Brands absorbs that cost. The only charge added on top of the service price and sales tax is a payment surcharge based on the funding method you select: 3% on credit card (no cap), 1% on ACH (capped at $5), and 0% on debit cards (federal Durbin amendment). The surcharge is disclosed at booking before you authorize the hold and never applies to tips. (Separately, Joyous Brands retains a per-booking marketplace fee out of the provider's payout; this is not an additional charge to you.)

• Immediate / Right Now surge: +30% added to the Provider's published price for same-hour dispatch
• Route-Fit discount: graduated by same-day proximity to the Provider's existing work. Within ~3 hours of one of their other appointments and ≤5 miles: −15%. Within ~6 hours and ≤5 miles: −10%. Otherwise (different day, beyond 5 miles, or no qualifying nearby work): no discount. Different-day adjacency does not qualify because the Provider goes home in between, so it is not a shared trip.
• Gap-filler discount: −10% when you choose Flexible timing and accept a Provider's open gap slot in their schedule

Providers may offer recurring service plans (weekly, biweekly, monthly, quarterly, semi-annual, or annual). Subscribing to a plan may unlock commitment-term discounts (longer terms = larger discounts) and route-density discounts when the Provider has multiple subscribers near your address. Cancellation policies for early termination of a discounted term are disclosed at signup. Each visit is billed individually using the same authorization-hold and invoice-approval flow as one-off bookings.

You may cancel a one-off booking (Right-now, Schedule it, or Flexible) from the tracking page free of charge while the booking status is "pending" (no Provider has accepted yet) or "dispatched" (a Provider has accepted but has not started driving). Once the Provider taps "I’m on the way" and the status moves to "en route", cancellation is no longer available through the Platform — call the Provider directly or contact support to coordinate. Cancellation releases the authorization hold on your payment method within 3–7 business days; no fee is charged for cancellations made in the permitted window. Repeated cancellations across multiple bookings may, in our reasonable discretion, result in the Platform limiting your account.

A Provider who has accepted your scheduled or Flexible booking may cancel only if more than three (3) hours remain before the slot start. Inside that three-hour window, the Provider is committed and cancellation is no longer available to them through the Platform; if they nevertheless fail to arrive, the no-show process described in Section 05 applies and you receive the no-show remedies. Right-now bookings cannot be cancelled by the Provider once accepted — their acceptance is a commitment to drive. When a Provider does cancel a scheduled booking within the permitted window, the authorization hold on your payment method is released, you are notified by SMS and email, and the Platform automatically excludes that Provider from your replacement search. The cancelling Provider is recorded against their reliability score per Section 05.

When a fee applies to a cancellation or customer no-show event under the rules below, the Platform charges a flat $20.00 fee to your payment method on file. This $20.00 is retained by the Platform (Joyous Brands LLC) — it is not paid to the Provider — and compensates the Platform for the collection work, dispute handling, audit-trail maintenance, and customer-support coverage that accompanies a cancellation event. Standard payment processing surcharge (Section 04, Pricing & Fees) applies to the total amount charged and is also retained by the Platform. The $20.00 may be revised on notice through these Terms; the amount in effect at the time of the cancellation governs.

Providers may independently configure an additional cancellation fee and / or no-show fee — each up to $200.00 — that is charged to your payment method ON TOP of the Platform Cancellation Fee. The Provider's portion is paid directly to the Provider (routed net to their Stripe Connect account via transfer_data) and reflects their compensation for the drive time, on-site waiting period, and the slot the visit displaced from their calendar. Provider's late-cancel and no-show fees are configured separately so the Provider may set different amounts for the two events. Right-now bookings do not carry the Provider's additional no-show fee — acceptance was the Provider's commitment to drive, not a slot you broke. Where the Provider has configured an additional fee, the exact amount and the worst-case total ($20 platform + Provider's amount + surcharge) are disclosed on the booking page before you authorize payment, in the booking confirmation email and SMS, and on the live tracking page next to the cancel and reschedule actions.

You may skip or cancel any upcoming recurring visit free of charge up until one (1) hour before the scheduled slot start. Skips submitted within the one-hour window incur the Platform Cancellation Fee plus the Provider's configured late-cancel fee (if any) and standard payment surcharge. Cancellation is not available once the captain is en route or on site — the visit will be invoiced normally. The exact amount applicable to your visit is disclosed on the cancellation confirmation page before you submit. Cancelling the underlying subscription (rather than a single visit) is governed separately by the commitment-term clawback disclosed at signup.

If the assigned captain arrives at your service address, waits at least thirty (30) minutes, and is unable to reach you or have you engage with the service, the visit may be reported as a customer no-show. A no-show event triggers the Platform Cancellation Fee plus the Provider's configured no-show fee (if any) plus standard payment surcharge, charged to your payment method on file, with the visit cancelled and the original authorization hold released. The Provider must attest that they attempted to contact you (call or text) before the no-show is recorded. Cancelling or rescheduling your booking before the captain taps "I'm on the way" (status moves to en-route) avoids these fees entirely; once the captain is en-route, the Platform's cancellation path is closed and you must work with the captain directly to coordinate. Repeated customer no-shows may result in the Provider declining to offer further service on this account.

All payments are processed by Stripe, Inc. By providing a payment method, you agree to Stripe's Terms of Service and Privacy Policy. Joyous Brands does not store your full card number, CVV, or bank account number.

Providers on the Platform are tracked for reliability per trade — no-shows, late arrivals, and late cancellations are recorded against the trade for which the booking was made. Per-trade ratings and reliability statistics are displayed on Provider profiles. Providers who accumulate three (3) or more strikes are automatically suspended from the Platform; reinstatement is reviewed after 30 days.

When a Provider cancels an accepted booking under the three-hour rule in Section 04, the Platform records a "cancelled late" incident against the Provider's reliability score for the affected trade. The incident carries a 0.5-strike weight, a 0.20-point rating deduction (per trade), and a $15.00 financial withholding from the Provider's next payout. The withholding is retained by the Platform; it is not paid to you, because no fee applies to the customer and your authorization hold is released in full.

A Provider is considered late, but not yet a no-show, until the grace window expires: 30 minutes after the dispatched ETA for "Right now" bookings, 30 minutes after the slot start for scheduled bookings, and 45 minutes after the slot start for Flexible / gap-filler bookings.

If a Provider does not arrive within the grace window, you will be prompted to confirm the no-show through the Platform. Your confirmation triggers a strike against the Provider's reliability score for the affected trade and financial withholding from their next payout. If you do not respond within 24 hours, the no-show is automatically confirmed.

If a Provider no-shows on your confirmed booking, the authorization hold on your payment method will be released within 3–5 business days. You will not be charged. You may rebook with a different Provider at no additional booking fee for the replacement booking.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

JOYOUS BRANDS DOES NOT WARRANT THE QUALITY, SAFETY, LEGALITY, OR SUITABILITY OF ANY SERVICES PROVIDED BY PROVIDERS. ANY SERVICES YOU OBTAIN THROUGH THE PLATFORM ARE AT YOUR OWN RISK. JOYOUS BRANDS IS NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF PROVIDERS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JOYOUS BRANDS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM OR ANY SERVICES OBTAINED THROUGH IT. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO JOYOUS BRANDS IN THE SIX MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

You agree to indemnify, defend, and hold harmless Joyous Brands LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law; or (d) any dispute between you and a Provider.

You retain ownership of the information you submit to the Platform — your name, contact details, service addresses, profile information, photographs, job notes, messages exchanged with the other party to a booking, and (for Providers) your published services, prices, calendar, certificates, and credentials (collectively, "Your Content"). Joyous Brands LLC does not claim ownership of Your Content.

You grant Joyous Brands LLC a non-exclusive, royalty-free, worldwide, sublicensable license to host, store, reproduce, display, transmit, modify (only to the extent technically necessary to render the content correctly), and distribute Your Content for the purpose of operating, marketing, and improving the Platform — including by example and without limitation: matching bookings, displaying your published services and profile to other users, routing dispatch, training the ranking and routing algorithms, generating receipts and invoices, providing customer support, defending and prosecuting claims, and complying with legal obligations. This license terminates when you delete Your Content from the Platform, except as required to satisfy retention obligations under our Privacy Policy or applicable law.

Joyous Brands LLC owns all data derived from Platform operation in aggregated or anonymized form — including without limitation demand and pricing trends by trade and metropolitan area, dispatch and acceptance statistics, route-density analytics, no-show and reliability metrics, and other operational measures that do not, alone or in combination, identify a specific user. We may use, sell, license, publish, or disclose aggregated or anonymized data without restriction.

Customer-submitted reviews and ratings, Provider-submitted credentials and disclosures, and Platform-generated dispatch records — including job assignments, accept and decline decisions, arrival and on-site timestamps, customer-reported no-shows, and resulting reliability incidents — are factual reports about real transactions on the Platform. They remain available to Joyous Brands LLC and, where appropriate, to other users with a legitimate need to see them (for example, prospective customers viewing a Provider's reliability score). You may not require the removal of a factually accurate review, rating, or dispatch record solely because it is unflattering. We will, on reasonable request, correct demonstrable errors of fact and remove content that violates our content rules (harassment, threats, doxxing, off-topic, defamatory, or unlawful content). Chapter 98 of the Texas Business & Commerce Code (the Texas Consumer Review Fairness Act) applies.

During the term of your active Provider subscription and for twelve (12) months after termination of your Provider account for any reason, you (the Provider) shall not, directly or indirectly, solicit, induce, divert, or accept off-Platform service business from any customer you were first introduced to through the Platform ("Platform Customers"). This restriction applies to the Provider entity, its principals, owners, employees, contractors, and affiliates, and covers solicitation by any means (phone, text, email, postal mail, in-person contact, social media, advertising directed at the customer, or otherwise). This restriction does not apply to: (i) any customer with whom the Provider had a bona fide, documented commercial relationship that pre-dates that customer's first booking through the Platform; (ii) responses to customer-initiated off-Platform contact that the Provider neither solicited, invited, nor cultivated; or (iii) work that the customer requests at the time of an on-Platform service that is genuinely outside the scope of the services published by that Provider on the Platform.

A Provider who knowingly violates the Non-Circumvention restriction above agrees to pay Joyous Brands LLC, as liquidated damages and not as a penalty, an amount equal to twelve (12) months of the Provider subscription fee then in effect plus the per-booking marketplace fees that would have applied to the circumvented bookings if they had been processed through the Platform at the Provider's then-current published rates. The parties acknowledge that actual damages arising from circumvention are difficult to ascertain with precision and that this amount is a reasonable forecast of the harm caused. Joyous Brands LLC retains the right to seek injunctive relief in addition to liquidated damages.

GPS location pings, dispatch ping payloads, WebSocket session logs, push-notification delivery receipts, reliability incidents and the calculations underlying them, ranking-signal weights, and the configuration of the Platform's routing and pricing algorithms are Platform data owned by Joyous Brands LLC. Providers receive reasonable access to their own reliability score, incident history, and earnings records through the Platform's interfaces; that access is for the Provider's informational and operational use only and does not transfer ownership of the underlying data or the algorithms that produce it.

On account deletion we anonymize or delete personal information within thirty (30) days, except (a) financial records retained for tax and audit compliance, (b) consent records retained as required by the Telephone Consumer Protection Act and other applicable law, and (c) Platform Operational Data described above, which is retained as part of the Platform's aggregate operational record and may continue to inform anonymized analytics. The terminating party's license grant in Section 11 ("License to Operate the Platform") survives termination only to the extent necessary to honor these retention obligations.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Denton County, Texas, and you consent to the personal jurisdiction of those courts.

Before filing any legal claim, you agree to contact us at the address in Section 14 and attempt to resolve the dispute informally. We will attempt to resolve disputes within 30 days of receiving written notice.

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT, YOU WAIVE ANY RIGHT TO A JURY TRIAL.